A3 10

Stunning 10" display Now available to everyone.

  • Top Solutions
  • Music & Video
  • Basic Setting
  • Home screen
  • Contact
  • Ringtone & Sounds
  • Internet & Applications
  • Backup & Reset
  • Bluetooth
  • Message
  • Email
  • Device
  • Camera
  • Tablet call
  • Storage
  • Security
How can I turn on USB debugging?
Viewed 27801 Times

To turn on the USB debugging, you can follow below steps.

1) Go to “Settings” -> “About tablet” -> “Build number”

2) Touch the Build number no less than 7 times.

3) When you see a warning that mentioned developer mode already turned on

4) Back to “Settings” again, you will find the “Developer options”

5) Activate “Developer options”

6) Activate “USB debugging”.

 

68% of people found this helpful ! Yes (69) No (32)
What can I do if my tablet asks to enter Google account data after Factory reset is done?
Viewed 13562 Times

You may need to enter the original Google account that was used on this tablet after you execute Factory data reset, otherwise you will not be able to use the tablet. This is FRP (Factory Reset Protection) function.

If you don’t remember your Google account data, please complete Google account recovery procedure. In case you can’t recovery it, please apply to repair center.

64% of people found this helpful ! Yes (37) No (21)
How can I stop the music that is playing?
Viewed 7386 Times

You can stop the playing music by swiping down the notification bar, touch icon to stop the music.

Or you can touch “Music”app from home or under main menu->touch stop icon to stop the music on the bottom.

62% of people found this helpful ! Yes (28) No (17)
How can I transfer data from the internal storage to the SD card?
Viewed 8411 Times

Go to Settings -> Storage->SD Card, you can choose Format as internal to format this SD Card. After formatting, it can only be used on your device.

If you choose Move now, the data from the internal storage moves to the SD card immediately. 

  

  

If you choose Move later, you can move data by going to Settings -> Storage -> SD card -> Migrate data.

  

     


After moving the data to the SD card, it will function as the device’s internal storage. Data such as downloads, music, pictures, etc. will be stored on the SD card by default.

50% of people found this helpful ! Yes (26) No (26)
How can I create a new play list?
Viewed 8149 Times

Follow these steps to create a new play list.

1) Touch “Music” app from home or under main menu.

2) Touch, then a list of options appears

3) Touch “Add to playlist”

4) You can choose to add in current playlist or to create a new one.

5) If you want to create a new playlist, enter the name in the open window and touch “CREATE PLAYLIST”.

 

83% of people found this helpful ! Yes (20) No (4)
How can I set up my SD card?
Viewed 7341 Times

Go to Settings -> Storage -> SD card and touch Format as internal to format the SD card when you insert a SD card in your device. It can only be used on your device after formatting.

  

  

 

If you want to format SD card as portable after it has been set as internal in your device, go to Settings -> Storage -> SD card ->touchicon at the top right corner->Format as portable->Format.

40% of people found this helpful ! Yes (18) No (27)
How can I perform a factory reset on my tablet?
Viewed 8180 Times

You can follow below steps to reset your tablet in the boot status.

1) Go to “Settings” 

2) Touch “Back up & reset” 

3) Touch “Factory data reset” to start.

4) Touch “RESET TABLET” in the open window

5) Touch “ERASE EVERYTHING” to start.

Warning: this action will erase all your personal information and downloaded apps.

 

Way 2: Factory reset with your tablet in Shutdown state

1) Press power and volume up button at the same time

2) The device will boot in factory mode 

3) Press volume up/down key to choose language

4) Press power key to confirm

5) Press volume up/ down key to choose “wipe data/factory reset”

6) Press power key to confirm

7) Press volume up/ down key to choose “Yes–delete all user data” 

8) Press power key to confirm

9) Choose “reboot system now” and press “Power” key to confirm

Warning: this action will erase all your personal information and downloaded apps.

 

55% of people found this helpful ! Yes (18) No (15)
How can I take photos with camera?
Viewed 5201 Times

Your Camera app is a combination of camera and camcorder.

76% of people found this helpful ! Yes (16) No (5)
Where can I check my photos?
Viewed 4917 Times

You can check your photos by visiting the Gallery app.

Photos can be sort by moments or albums.

73% of people found this helpful ! Yes (16) No (6)
How can I create POP3/IMAP/Exchange email account?
Viewed 10096 Times

You can set up external POP3 or IMAP/Exchange email accounts in your tablet. Usually, that is very useful for work email. It means you can check your work email with your device. You never have to worry about missing any important emails.

1) Touch “Email” App to open it.

An email setup wizard will guide you through the steps to set up an email account.

2) Enter the email address and touch MANUAL SETUP to choose the type of your account and then enter your password to sign in.

 

3) Or you can touch next icon to enter the password of the account you want to set up.

4) Then an email account settings screen appears, you can set Sync frequency and download options. Touch Next icon , then the email account is created in your tablet.

5) You can enter the settings by touching the menu icon on the left top of the screen to change the account name and display name in outgoing emails.

48% of people found this helpful ! Yes (16) No (17)
How can I back up my data with tablet?
Viewed 6837 Times

Please back up data though the following steps.

1) Go “Settings”

2) touch “Backup & reset” 

3) activate “Back up my data” in the open window

  

69% of people found this helpful ! Yes (9) No (4)
How can I check the device’s system version, model number, Android version, Baseband version, and Kernel version?
Viewed 4853 Times

You can check the information by accessing into menu -> “Settings” -> “About tablet”.

100% of people found this helpful ! Yes (3) No (0)
How can I make a screenshot?
Viewed 1838 Times

Users can share what's on their screens more easily by taking screenshots. Hardware buttons let them snap a screenshot and store it locally. Afterward, they can view, edit, and share the screen shot in Gallery or a similar app.

Push power button and Volume down button at the same time for a couple of seconds. You should then see an animation showing you the screenshot, and view the screenshot by tapping on the thumbnail in the notification tray or by visiting your Gallery application. 

100% of people found this helpful ! Yes (2) No (0)
How can I turn on Bluetooth and pair with another Bluetooth device?
Viewed 1889 Times

Bluetooth is a short-range wireless communications technology used to communicate between devices over a distance of about 8 meters. 

To connect to a Bluetooth device, you must turn on your tablet’s Bluetooth radio. The first time you use a new Bluetooth device, you must pair it with the one you want to connect. Then both devices should know how to connect each other securely. After that, they will connect automatically.

1) Touch “Settings” 

2) Touch “Bluetooth”

3) Switch to “On” position for searching the device

4) Touch the device that you want to pair with.

You can also turn on Bluetooth from the Quick settings. Touch the indicator icon area and drag it downwards with two fingers. You can turn Bluetooth on or off.

50% of people found this helpful ! Yes (2) No (2)
How can I forward a message to other contacts?
Viewed 4127 Times

Follow below steps to forward messages.

1)       Touch to open the message

2)       Touch and hold the message that you want to forward.

3)       Touch Forward iconat the top of the screen.

4)       Enter the recipient number or select from the contacts

100% of people found this helpful ! Yes (2) No (0)
How can I set up my Alcatel device when I turn it on for the first time?
Viewed 3699 Times

The first time you turn on the tablet, you will see a welcome screen. You can start to set up your tablet by following the instructions.

A series of screens will lead you through the setup process. You also have the option to skip some steps during the process.

You can set screen lock to prevent others from using this tablet without your permission.

67% of people found this helpful ! Yes (2) No (1)
How does my tablettablet connect to a Wi-Fi network?
Viewed 5919 Times

Wi-Fi is a wireless networking technology that can provide internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings.

To use Wi-Fi, you need to connect to a wireless access point, or “hotspot”. Some hotspots are open and you can connect to them easily. But others implement security features which require more steps to set up, like, digital certifications, passwords or other ways to ensure that only authorized users can connect.


Turn on Wi-Fi by following these steps:

1) Touch “Settings” icon from Home screen or under main menu

2) Touch Wi-Fi

3) Turn the switch to “On” position, the device will scan for available networks and display the names.

*Secured networks are indicated with a lock icon. 

*If the device finds a network that you connected to previously, it connects to it.

4) Touch a network name to see more details or connect to it.

5) Enter a password or other credentials to connect network.

67% of people found this helpful ! Yes (2) No (1)
How do I configure proxy settings for a Wi-Fi network?
Viewed 585 Times

Some network administrators require you to connect to internal or external network resources via a proxy server. By default, the Wi-Fi networks are not configured to connect via a proxy, but you can follow below steps to change that for each Wi-Fi network you’ve added.

1) Touch and hold a network with connected status in the list of Wi-Fi networks

2) Touch “Modify network” in the dialog that opens

3) Select “Advanced options”

4) If the network has no proxy settings, touch “None” under “Proxy”, then touch “Manual” in the pop-up menu

5) Type the proxy settings supplied by your network administrator. 

6) Finally, touch “Save”

Note: all above steps only change the Wi-Fi setting. To change the proxy setting for others, you should modify them individually.

100% of people found this helpful ! Yes (1) No (0)
How can I adjust the volume of media, alarm and ring quickly?
Viewed 3226 Times

Press the volume down key and touch the arrow.

You will see the Volume bar of each sound. Drag the slider to your preferred volume.

 

100% of people found this helpful ! Yes (1) No (0)
How can I add an attachment in an MMS?
Viewed 2928 Times

There is a size limitation for MMS. You can follow below steps to check the limitation. 

1) Open “Messaging” app.

2) Touch “Menu” key.

3) Touch “Settings”.

4) Touch “Advanced”

5) Touch “Maximum message size”

6) Modify the limitation and touch “OK”.

You can attach any attachment within this size according to the following steps:

1) Touch “Messaging” icon to open it

2) Touch to create a new message

3) Touch   to add pictures, videos, audios…

4) Touch to select what you want to attach in the new message.

100% of people found this helpful ! Yes (1) No (0)
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Mobile Upgrade S Gotu2 v5.2.2 Setup.exe

Stunning 10" display Now available to everyone.

FEATURES

Chipset MT8735B
AndroidTM N
Quad Core 1.1GHz
G-sensor
Arkamys
Dual speakers

DISPLAY

10.1 inch 1280 x 800 IPS
16.7M Main display color depth
Capacitive touch screen
5 Touch Points

CAMERA

Rear Camera: 5 Mpxl
Video capture: 1080p 30fps
Video Playback 1080p
Front Camera: 2 Mpxl
Video capture: 720p 30fps
Video Playback 1080p
Face beauty

MEMORY

Internal Memory 2GB+16GB
End user memory 12GB
External storage Capability 128GB