U5

More fun with selfie editing apps. Now available to everyone

  • Top Solutions
  • Troubleshooting
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  • Storage
  • Security
How can I migrate data from the internal storage to the SD card?
Viewed 18341 Times

Go to Settings -> Storage and USB ->SD Card, you can choose Format as internal to format this SD Card. After formatting, it can only be used on your device.

 

 

If you choose Move now, the data from the internal storage moves to the SD card immediately. If you choose Move later, you can move data by going to Settings -> Storage & USB -> SD card -> Migrate data.

After moving the data to the SD card, it will function as the device’s internal storage. Data such as downloads, music, pictures, etc. will be stored on the SD card by default.

  

 

100% of people found this helpful ! Yes (10) No (0)
What can I do if my phone asks to enter Google account data after Factory reset is done?
Viewed 9811 Times

You may need to enter the original Google account that was used on this phone after you execute Factory data reset, otherwise you will not be able to use the phone. This is FRP (Factory Reset Protection) function.

If you don’t remember your Google account data, please complete Google account recovery procedure. In case you can’t recovery it, please apply to repair center.

44% of people found this helpful ! Yes (4) No (5)
How can I connect my phone to a PC via USB cable?
Viewed 4479 Times

When your device connects to a PC, the device will ask you which mode you want to use.

To transfer data between the device and computer, select Media Device (MTP) mode. This mode is used by default.

To transfer data to camera specific software on your PC, or when MTP mode is not supported, select Camera (PTP) mode.

To disable all data and file transfer connection with computer and put device in charging only mode, select Charging mode.

Computers that use Windows XP might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Windows Media Player 11 or higher which contains the proper drivers.

Computers that use Mac OS X 10.5 or later might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Android File Transfer which contains the proper drivers.

40% of people found this helpful ! Yes (4) No (6)
How can I check the device’s system version, model number, Android version, Baseband version, and Kernel version?
Viewed 17975 Times

You can check the information by accessing into menu -> “Settings” -> “About phone”.

                                             

75% of people found this helpful ! Yes (3) No (1)
How can I find the nearest repair centers?
Viewed 15954 Times

You can check Repair center/Hotline information in “Phone Guard” app -> “Support Center” -> “Contact Us”.

Furthermore, you also can contact our repair center via Live Chat.

 

33% of people found this helpful ! Yes (2) No (4)
How do I interact with status bar?
Viewed 16384 Times

Notifications report the arrival of new messages, calendar events, and alarms, as well as on-going events, For example, when you have configured your phone as a Wi-Fi hotpot.

      

When you receive a notification, its icon appears in the top left corner of the screen. You may also hear a sound notice depending on your sound setting. With the notification bar, you can:

1)       See your notifications by swiping your finger down from the top of the screen.

2)       Respond to a notification by touching it.

3)       Dismiss a notification bar by swipe it sideways.

4)       Dismiss all event-based notifications by touching theat the bottom right corner of screen. Some on-going notifications may remain.

5)       Access to quick settings by dragging the Status Bar down again in the Notification Panel or drag the Status Bar down with two fingers and then you can access more settings by touching the icon  at the top right corner of the screen.

6)       Expand or collapse the notifications with a finger gesture to pull the notification down like a curtain. Then news with photos and headlines can be displayed completely in the notification. So more new information can be shown in the new notification.

7)       Call or SMS back directly from notification, and even hang up the call. 

8)       Gmail notifications with new emails display.

9)       Calendar notification and email to all attendees with an embedded quick response to notify them something.

100% of people found this helpful ! Yes (2) No (0)
How can I forward a message to other contacts?
Viewed 16351 Times

Follow below steps to forward messages.

1)       Touch to open the message

2)       Touch and hold the message that you want to forward.

3)       Touch Forward iconat the top of the screen.

4)       Enter the recipient number or select from the contacts

100% of people found this helpful ! Yes (2) No (0)
How can I answer or divert a call?
Viewed 18799 Times

When you receive a phone call, the incoming call screen opens. It shows caller ID and any additional information about the caller that you have saved in People app.

 

If there is any call missed, you will get a notice in notification bar or you can check all incoming call records in the call log tab of Phone app.

 Slide to answer

 Slide to reject

  Slide to send messages

You can edit text quick response in the “call”app-> press the menu key in the top right corner of screen -> “Settings” ->“Quick responses”.

 

67% of people found this helpful ! Yes (2) No (1)
How can I set priority interruptions?
Viewed 14282 Times

1)         Touch “Settings” icon from the Home screen or under main menu.

2)         Touch “Sound & notification”.

3)         Touch “Do not disturb”

You can set priority interruptions by checking Events and reminders/Calls/Messages.

You can also set interruptions mode when calls and notifications arrive.

 

    

    

100% of people found this helpful ! Yes (1) No (0)
How can I add an attachment in an MMS?
Viewed 16416 Times

There is a size limitation for MMS. You can follow below steps to check the limitation.

1)       Open “Messaging” app.

2)       Touch  icon at the top right of the screen.

3)       Touch “Settings”.

4)       Touch “General”

5)       Touch “Text message limit” or “Multimedia message limit”

6)       Modify the limitation and touch “Set”.

You can attach any attachment within this size according to the following steps:

1)       Touch “Messaging” icon to open it

2)       Touch to create a new message

3)       Touch to add pictures, videos, audios…

4)       Touch to select what you want to attach in the new message.

100% of people found this helpful ! Yes (1) No (0)
What should I do when I insert or remove SIM card?
Viewed 18379 Times

1)       Power off your device

2)       Insert or remove your SIM card

3)       Restart your device

Note: Please don’t insert or remove your SIM card while your cell phone is power-on. Otherwise, you may damage the SIM card.

14% of people found this helpful ! Yes (1) No (6)
How can I delete messages?
Viewed 18957 Times

You can follow these steps to delete a message.

Way1:

1)       Touch to open the message

2)       Touch and hold for seconds on the message that you want to delete.

3)       Touch Delete iconat the top of the screen

4)       Touch “DELETE” in the warning window

 

You can follow below steps to delete a conversation.

1)       Touch to open the “Messaging” app, you will see all the conversation list

2)       Touch and hold a conversation that you want to delete until a trash can iconappears at the top of screen.

3)       If you want to delete more conversations, you can touch them to choose

4)       Touch the trash can iconat the top of screen to delete all checked conversations.

100% of people found this helpful ! Yes (1) No (0)
How can I back up my phone number and contacts to my Google account?
Viewed 19385 Times

If you have a Google Account, any contacts associated with that account are automatically backed up by Google. This means all of your contacts are always available on the web and can be synced to any Android phone which’s set up with the same account.

It means your contacts are always available even if you lose your phone, switch to a new phone or use a desktop computer.

 

To get your phone numbers and contacts information to your Google Account, you have several options.

a.       Import your contacts directly into your Google Account.

1)       Install the SIM card with your contacts on it in your new phone

2)       Touch “Contacts” app

3)       Touch Menu  (Menu keyis in the top right corner of screen), then a menu appears

4)       Touch “Accounts”.

5)       Touch Google

6)       Touch to choose an account

7)       Touch “Contacts” in the open window. Then all contact lists will be synchronized to your account.

 

b.      You can also follow below steps to finish contacts back up

1)       Touch “Settings” from Home screen or under main menu.

2)       Touch “Accounts”.

3)       Touch Google

4)       Touch to choose an account

5)       Touch “Contacts” in the open window. Then all contact lists will be synchronized to your account.

 

33% of people found this helpful ! Yes (1) No (2)
How can I change the language of the device?
Viewed 18561 Times

Change language of your phone by accessing into main menu -> “Settings” -> “Language & input” -> “Language” -> choose the language you want.

                                

100% of people found this helpful ! Yes (1) No (0)
How can I play music?
Viewed 18208 Times

Touch the “Music” app from home or under main menu. You will find four libraries in which all songs are classified: SONGS, ALBUMS, ARTISTS, PLAYLISTS and GENRES. Choose the music you want to listen to and touch it to play.

 

20% of people found this helpful ! Yes (1) No (4)
How can I change ringtone to vibration?
Viewed 7059 Times

To activate Vibrate, press the down volume key until you feel the phone vibrate.

To resume normal ringtone, press the up volume key.

 

100% of people found this helpful ! Yes (1) No (0)
How can I silence the ringer of incoming calls?
Viewed 16169 Times

There are 3 ways to silence the ringer before answering the call.

Way 1:  Press the Volume Up/Down button on the side of your device.

Way 2:  Press Power button on the top or side of your device.

Way 3Enable Gesture function by going to menu-> “Settings”-> “Gestures” -> activate “Turn over to mute”, then you can mute incoming calls by turning the phone over when a call is coming.

 

100% of people found this helpful ! Yes (1) No (0)
How can I make a screenshot?
Viewed 16180 Times

Users can share what's on their screens more easily by taking screenshots. Hardware buttons let them snap a screenshot and store it locally. Afterward, they can view, edit, and share the screen shot in Gallery or a similar app.

Push power button and Volume down button at the same time for a couple of seconds. You should then see an animation showing you the screenshot, and view the screenshot by tapping on the thumbnail in the notification tray or by visiting your Gallery application.

 

100% of people found this helpful ! Yes (1) No (0)
How can I connect to Wi-Fi networks?
Viewed 17006 Times

Wi-Fi is a wireless networking technology that can provide internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings.

To use Wi-Fi, you need to connect to a wireless access point, or “hotspot”. Some hotspots are open and you can connect to them easily. But others implement security features which require more steps to set up, like, digital certifications, passwords or other ways to ensure that only authorized users can connect.

 

Turn on Wi-Fi by following these steps:

1)    Touch “Settings” icon from Home screen or under main menu

2)    Touch Wi-Fi

3)    Turn the switch to “Onposition, the device will scan for available networks and display the names.

*Secured networks are indicated with a lock icon.

*If the device finds a network that you connected to previously, it connects to it.

4)    Touch a network name to see more details or connect to it.

5)    Enter a password or other credentials to connect network.

17% of people found this helpful ! Yes (1) No (5)
How can I back up my data with phone?
Viewed 3573 Times

Please back up data though the following steps.

1)         Go “Settings”

2)         touch “Backup & reset”

3)         activate “Back up my data” in the open window

      

100% of people found this helpful ! Yes (1) No (0)
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Mobile Upgrade S Gotu2 v5.2.4 Setup

More fun with selfie editing apps. Now available to everyone

SMARTSUITE_GUSER_3.6.7_Setup.exe

More fun with selfie editing apps. Now available to everyone

Mobile_Upgrade_S_Gotu2_v5.0.6_Setup.exe

More fun with selfie editing apps. Now available to everyone

FEATURES

Face Mask, Instant Collage,

Selfie Album, Face Show,

Face Beauty, Screen Capture,

Simple Mode, Phone Guard

MEMORY

8GB ROM + 1GB RAM

BATTERY

2050mAh (Typical)

CPU

Quad-core, 1.1GHz

CAMERA

Main camera: 5MP FF; LED flash

Front camera: 2MP FF, LED flash