If you have any question or need help with your account,you may contact us to assist you.
We may also collect information which does not, on its own, allow direct association with any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. Here are some examples of non-personal data that we may collect:
If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.
You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. For example, on Microsoft Internet Explorer you can disable or delete cookies by selecting “Tools/Internet Options”.
In some of our email messages, we use a “click-through URL” linked to content on our website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
We do not share personal information with companies, organizations and individuals outside of TCT unless one of the following circumstances applies.
TCT may share personal information with your consent.
We may disclose personal information to our affiliates when necessary to perform services on our or on your behalf.
We cooperate with companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
We will share personal information with organizations or individuals outside our organization if we believe that access, use, preservation or disclosure of the information is reasonably necessary to:
We will endeavor to take all reasonable physical, technical and organizational measures and procedures to safeguard and secure the personal information we collect through our products and our website.
We work hard to protect our company, reputation and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of personal information that we hold. In particular:
However, these measures do not release you from taking appropriate steps to keep your personal information safe and secure, in particular by avoiding obvious user ID’s or passwords, by ensuring that you do not disclose your password(s) or grant any other person access to your user ccount and your personal information, and any other protective measures applicable.
Regarding transparency, our goal is to be clear what information we collect, so that you can make choices about how it is used.
If you share your personal information through one of our websites or devices with a third party account, such as Facebook, Google + or Twitter, please note that the privacy of your personal information will be managed respectively by one of those third parties. We are not responsible for any damages due to any data loss, damage or infringement that may occur on your third party profiles over which we have no control.
Any personal information or content that you voluntarily disclose while using our website or devices and which can be viewed by members of third party applications or sites (such as chat areas, in messages), becomes publicly viewable and can be collected ,viewed and used by others. You are responsible for the personal information you choose to share or submit in these instance.
We understand the importance of taking extra precautions to protect the privacy and safety of children using our products and services. Accordingly, we do not knowingly collect, use or disclose personal information from children under 13, or equivalent minimum age in the relevant jurisdiction, without verifiable parental consent. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.
To provide location-based services on TCT products, TCT and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by TCT and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.
TCT websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
You can decide whether or not to provide personal information to TCT. However, if you do not provide personal information you may not be able to make purchases, submit a service request, enlist services, or access certain offers or options that may be of benefit to you. Failure to provide certain personal information may make it impossible for some applications to provide their services. At the time you provide your personal information, we will offer you a choice as to whether or not you wish to receive further communications about special offers, product information, or other marketing messages.
You can access, review and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal information, we may ask you to provide us with evidence of your identity before we can act on your request.
You can also have your data deleted or blocked, as appropriate, should you believe that your data is inaccurate.
For all and any requests as defined above, you may send your request to the following email address: email@example.com
Under certain jurisdictions and data protection laws, you may have the right to request details of your personal information which we hold about you or to request the correction or deletion of your personal information.
Please help us to ensure that the personal information that we hold about you is accurate and up to date. If you think that any personal information we have stored about you is incorrect or incomplete, please contact us at firstname.lastname@example.org or write to our customer services department.
All communications are examined and replies are issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
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You may not use the information provided on this site for any illegal purposes or in any manner inconsistent with the following terms.
This site may not contain the most current information relating to TCT Mobile Limited. We accept no responsibility for the incompleteness of information available on this web site.
The information provided on this site is provided for information purposes only and is not intended for trading purposes. TCT Mobile Limited does not warrant the accuracy, validity, timeliness or
completeness of such information. TCT Mobile Limited, its officers and employees, agents, affiliates, subsidiaries, successors and assigns shall not be directly or indirectly liable, in any way, to
you or any other person for any omission from or inaccuracies or errors in the transmission or delivery of the information. To the extent permissible by law, TCT Mobile Limited hereby disclaims its
liability to you or any other person for direct, indirect, incidental, consequential, special, punitive or exemplary damages arising from use of or inability to use the information or any links or
items provided on this site, including but not limited to loss of revenue, anticipated profits or lost business.
The information provided on this site is not intended for use by or distribution to any person in any jurisdiction where such use or distribution would be contrary to the law or regulation or would
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which restricts or prohibits you from using or distributing the information provided on this site.
This site may contain certain forward-looking statements that are, by their nature, subject to significant risks and uncertainties. These forward-looking statements include, without limitation,
statements relating to our business strategy, network expansion plans, including proposed capital investments, any impact of competition on our results of operations, future industry developments,
and other statements relating to our future business development and financial performance. The words "anticipate", "believe", "estimate", "expect", "intend" and similar xpressions, as they relate to
us, are intended to identify certain of such forward-looking statements. These forward-looking statements may not be updated on a regular or timely basis.
These forward-looking statements reflect our views with respect to future events and are not a guarantee of future performance. Actual results may differ materially from information contained in the
forward-looking statements as a result of a number of factors.
All intellectual property on this site, registerable or otherwise, including but not limited to, domain name, trade names, trade marks, text, video and audio content, graphics and diagrams are the
property of TCT Mobile Limited (except otherwise stated), and is protected by law. You are allowed to browse or view information on this web site. Any permission to use such information shall not be
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indirectly, or permit any third party to reproduce or transmit in any form or by any means any of the intellectual property which belongs to TCT Mobile Limited.
You may not include a link on your web site to this site without the prior written permission of TCT Mobile Limited.
Congratulations on choosing alcatel mobile phones - we hope that you will be completely satisfied with it.
Your phone is guaranteed against any deviation from technical specifications for a period of twelve (12) months from the date specified on your original invoice .
The warranty terms defined in the manual also apply to the battery and accessories but for a period of six (6) months from the date of purchase shown on your original invoice.
Under the terms of this warranty, you must inform your vendor (or any repair centre approved by TCT Mobile Limited or its affiliates, which are listed on our official website) without delay, of any defect and present the invoice given to you at the time of purchase. The vendor or repair centre will decide whether to replace or repair, as appropriate, all or any part of the telephone or accessory found to be defective; this warranty covers the cost of parts and labour but excludes any other costs. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.
Servicing under the terms of this warranty, especially repair, modification or replacement of products, shall entitle to a THREE (3) month warranty unless there are statutory provisions to the contrary.
This warranty shall not apply to damage or defects to your mobile phone and/or accessory caused by:
Not following the instructions for use or installation.
Not being compliant with technical and safety standards applicable in the geographical area where the equipment is used.
Improper maintenance of sources of energy, and of the overall electric installation.
Accidents or consequences of theft of the vehicle in which the telephone is transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids, inclement weather.
Connecting to or integrating into the phone any equipment not supplied or not recommended by TCT Mobile Limited or its affiliates, without their express written consent for such.
Any servicing, modification or repair performed by individuals not authorised by TCT Mobile Limited or its affiliates, the vendor or the approved maintenance center.
Use of the mobile phone and/or its accessory for a purpose other than that for which it was designed.
Malfunctions caused by external causes (e.g., radio interference from other equipment, power voltage fluctuations).
Modifications made to the equipment even if required by changes in regulations and/or modification of network parameters.
Faulty connections resulting from unsatisfactory radio transmission or caused by the absence of radio relay coverage.
Equipment on which markings or serial numbers have been removed or altered, and handsets on which labels have been removed or deteriorated shall be excluded from the warranty.
In accordance with the applicable law, TCT Mobile Limited or its affiliates guarantee your product against hidden defects (defects inherent in the design, manufacture, etc.).
The above provisions constitute the only claims enforceable against the manufacturer and vendor in the event of defects in the phone or accessory.
There are no express warranties, whether written or oral, other than this printed limited warranty. All implied warranties, including without limitation the implied warranties of merchantability or fitness for a particular purpose, are limited to the duration of this limited warranty. In no event shall TCT Mobile Limited or its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to loss of profits, commercial loss, to the full extent those damages can be disclaimed by law. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.
#1 The warranty period may vary if overriding statutory provisions are applicable in your jurisdiction.
#2 The life of a rechargeable mobile phone battery in terms of conversation time, standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your mobile phone during the first six months after purchase and for approximately 200 more recharges.
Today, mobile phones are used every day by thousands of millions of people all over the world. When they operate, these mobile phones emit low level radio-frequency (RF) waves, and it is quite understandable that the public should wonder if these devices can cause any adverse health effects.
Specific Absorption Rate (SAR) is the standards defining exposure of the public by radio-frequencies emitted by mobile phones refer to a measuring unit, the Specific Absorption Rate (SAR). The SAR measures and expresses the quantity of radio-frequency wave energy absorbed by the human body during the use of a mobile phone.
International organisations have, on the basis of scientific studies, prepared detailed recommendations concerning the maximum SAR values of mobile phones. These SAR limits will subsequently be ratified by the public health authorities of the various states.
It should be emphasised that these maximum exposure values take into account the safety of all population categories and integrate large safety margins.
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.
THIS MOBILE PHONE COMPLIES WITH INTERNATIONAL AND EUROPEAN REQUIREMENTS REGARDING EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter/receiver. It was designed and manufactured to comply with the radiofrequency (RF) exposure thresholds recommended by international requirements (ICNIRP) (1) and by the Council of the European Union (Recommendation 1999/519/EC) (2).
These limits are part of a set of requirements and establish authorised radiofrequency levels for the public. These limits were established by independent groups of experts on the basis of regular and detailed scientific assessments. They include a significant safety margin intended to ensure the safety of all, regardless of age or state of health.
The exposure standard for mobile phones is determined by a measurement unit known as the Specific Absorption Rate or 'SAR'. The SAR limit is set by international requirements or by the Council of the European Union at 2 watts/kilogram (W/kg) averaged over 10 grams of body tissue. The tests used to determine SAR levels were carried out on the basis of standard usage modes with the phones transmitting at their maximum power level over the entire range of frequency bands.
Although the SAR was established at the highest certified level, the actual SAR level for the mobile phone during use is generally much lower than the maximum values. In fact, since mobile phones are designed to operate at many different power levels, they only use the minimum level of power required to provide a connection to the network. In theory, the closer you are to a base station antenna, the lower the power level required by the mobile phone.
The World Health Organisation (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their children's RF exposure by limiting the length of calls, or using 'hands-free' devices to keep mobile phones away from the head and body (fact sheet number 193).
Additional information about electromagnetic fields and public health are available on the following site:http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.
(1) The ICNIRP requirements are applicable in the following regions: Central America (except Mexico), South America, North and South Africa, Pacific Asia (except Korea), Australia.
(2) The European recommendation (1999/519/EC) is applicable in the following regions: Europe, Israel.
The Global Accessibility Reporting Initiative (GARI) project was developed together with the Mobile Manufacturer Forum to provide a central information source to learn about accessibility in mobile devices.
And please refer to these PDF documents for specific information about features for accessibility in our mobile phones.
When some mobile phones are used near hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, whining or other form of noise interference. Some hearing devices are more immune than others to this noise interference, and mobile phones also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings to assist hearing device users in finding mobile phones that may be compatible with their hearing devices. Not all mobile phones have been rated.
If the box, owner manual or mobile phone for your particular model has “Rated for Hearing Aids”, “Hearing Aid Compatible” (HAC) and/or an American National Standards Institute (ANSI) rating printed or designated on it, the following shall apply.
There is no guarantee that a rated mobile phone will definitely work for you, but they should improve usability for hearing device users. Results will vary depending on the user’s hearing device and hearing loss. Hearing devices may be measured for immunity to noise interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing device is, the less likely you are to experience noise interference from mobile phones.
A non-rated mobile phone may work with hearing devices. A lack of rating does not mean a mobile phone will not work with a hearing device. Be sure to try the mobile phone model with your hearing device in the store before making your purchase. It’s best to try several models before buying to find the best match with your hearing device.
Your mobile phone’s Radio Frequency emissions can also change depending on your location. Be sure to fully evaluate your listening experience indoors and outdoors. Everyone’s hearing loss is different and what works for one person may not work for another.
M-Ratings: Mobile phones rated M3 or M4 meet Federal Communications Commission (FCC) requirements and are likely to generate less interference to hearing devices that do not operate in telecoil mode. M4 is the better/higher of the two ratings.
T-Ratings: Mobile phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”). T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
To maintain the published HAC rating for any mobile phone model, use only the original battery model provided.
|FCC ID||Models||Air Interface(s)||HAC Rating|
|RAD106||one touch 800A||GSM||M3|
|RAD119||one touch 808A||GSM||M3|
|RAD126||one touch 880A||GSM||M3|
|RAD130||one touch 980A||UMTS||M3|
|RAD133||one touch 802A/ one touch 802YA||GSM||M3|
|RAD136||one touch 606A||GSM||M3|
|RAD138||one touch 806A||GSM||M3|
|RAD139||one touch 710A||GSM||M3|
|RAD142||one touch 807A||GSM||M3|
|RAD149||one touch 981||UMTS||M3|
|RAD152||one touch 799A||GSM||M3|
|RAD153||one touch 905A||UMTS||M3 and T3|
|RAD154||one touch 803A||GSM||M3|
|RAD155||one touch 665A||GSM||M4|
|RAD158||one touch 990A||UMTS||M3|
|RAD159||one touch 990S||UMTS||M3 and T3|
|RAD160||one touch 506A||GSM||M3 and T3|
|RAD161||one touch 901A||UMTS||M3|
|RAD162||one touch 901S||UMTS||M3|
|RAD165||one touch 890||GSM||M3|
|RAD166||one touch 356||GSM||M3|
|RAD169||one touch 908A||UMTS||M3 and T3|
|RAD170||one touch 908S||UMTS||M3 and T3|
|RAD172||one touch 813A||GSM||M3|
|RAD173||one touch 888A||GSM||M3 and T3|
|RAD178||one touch 585A||GSM||M3 and T3|
|RAD180||one touch 891||GSM||M3|
|RAD181||one touch 818A||GSM||M3|
|RAD183||one touch 909S||UMTS||M3 and T3|
|RAD184||one touch 909A||UMTS||M3 and T3|
|RAD188||one touch 819A||GSM||M3|
|RAD201||one touch 810A||GSM||M3|
|RAD208||one touch 385JA||GSM||M3 and T3|
|RAD209||JukeB||CDMA||M4 and T4|
|RAD210||one touch 909B||CDMA||M3 and T3|
|RAD213||one touch 390A||GSM||M3|
|RAD214||one touch 995A||UMTS||M3|
|RAD215||one touch 910A||UMTS||M3 and T3|
|RAD217||one touch 282A||GSM||M3 and T4|
|RAD218||one touch 918A||UMTS||M3 and T4|
|RAD230||ONE TOUCH 595||GSM||M3 and T3|
|RAD231||one touch 995S||UMTS||M3|
|RAD234||one touch 720||GSM||M3|
|RAD235||one touch 720D||GSM||M3|
|RAD236||ONE TOUCH 595||GSM||M3&T3|
|RAD237||one touch 985A||UMTS||M3|
|RAD239||one touch 985S||UMTS||M3&T3|
|RAD243||ONE TOUCH 902A||UMTS||M3&T3|
|RAD244||ONE TOUCH 902S||UMTS||M3&T3|
|RAD245||one touch 870A||UMTS||M3&T3|
|RAD246||one touch 871S||UMTS||M3&T3|
|RAD251||one touch 916A||UMTS||M3&T3|
|RAD254||one touch 991A||UMTS||M3|
|RAD256||one touch 991S||UMTS||M3|
|RAD259||ONE TOUCH 358||GSM||M3|
|RAD260||one touch 918S||UMTS||M3&T4|
|RAD264||Alcatel OT871A||UMTS||M3 and T3|
|RAD265||ONE TOUCH 838||GSM||M3|
|RAD266||ONE TOUCH 358D||GSM||M3|
|RAD267||ONE TOUCH 668A||GSM||M3|
|RAD268||Text Edition 262||GSM||M3&T3|
|RAD273||ONE TOUCH 903A||UMTS||M3|
|RAD278||ONE TOUCH 960C||UMTS||M4&T3|
|RAD284||ONE TOUCH 988||UMTS||M4&T3|
|RAD287||ONE TOUCH 768T||UMTS||M4&T4|
|RAD296||ONE TOUCH 875T||UMTS||M3&T4|
|RAD308||one touch 815||GSM||M3|
|RAD309||one touch 815D||GSM||M3|
|RAD313||ONE TOUCH 6030A||UMTS||M3|
|RAD315||ONE TOUCH 4030A||UMTS||M3|
|RAD316||ONE TOUCH 4030E||UMTS||M3|
|RAD325||ONE TOUCH 6010A||UMTS||M3|
|RAD327||ONE TOUCH 6033A||UMTS||M3&T3|
|RAD330||ONE TOUCH 8008W||UMTS||M3&T4|
|RAD332||ONE TOUCH 5035A||UMTS||M3|
|RAD343||ONE TOUCH 5020A||UMTS||M3|
|RAD356||ONE TOUCH 5020W||UMTS||M3&T4|
|RAD357||ONE TOUCH 7030Y||LTE||M3|
|RAD370||ONE TOUCH 6040A||UMTS||M4|
|RAD371||one touch 665A||GSM||M4|
|RAD372||ONE TOUCH 6033Q||UMTS||M3&T3|
|RAD386||ONE TOUCH 7024W/ONE TOUCH 7024N||UMTS||M3&T3|
|RAD388||ONE TOUCH 4033A||UMTS||M3|
|RAD390||ONE TOUCH 6012A||UMTS||M3|
|RAD391||ONE TOUCH 6012E||UMTS||M3|
|RAD393||ONE TOUCH 5020T||UMTS||M3&T4|
|RAD398||ONE TOUCH 8020A||UMTS||M4|
|RAD416||ONE TOUCH 7040A||UMTS||M4|
|RAD417||ALCATEL TRIBE 3075A||UMTS||M3|
|RAD436||ONE TOUCH 4015T||UMTS||M3&T3|
|RAD449||ONE TOUCH 6036A||LTE||M3&T4|
|RAD474||ONE TOUCH 7040F||UMTS||M3|
User Interactions and Responsibilities To respect Section 8.1 of CTIA IEEE1725 CRD document:
-Do not disassemble or open crush, bend or deform, puncture or shred
-Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
-Only use the battery for the system for which it is specified
-Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
-Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
-Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725-2006/2011. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.
-Promptly dispose of used batteries in accordance with local regulations
-Battery usage by children should be supervised.
-Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
-Improper battery use may result in a fire, explosion or other hazard.
FCC IDModelsIEEE Std 1725 Version
RAD158one touch 990AIEEE-Std-1725-2006
RAD159one touch 990SIEEE-Std-1725-2006
RAD161one touch 901AIEEE-Std-1725-2006
RAD162one touch 901SIEEE-Std-1725-2006
RAD169one touch 908AIEEE-Std-1725-2006
RAD170one touch 908SIEEE-Std-1725-2006
RAD173one touch 888AIEEE-Std-1725-2006
RAD188one touch 819AIEEE-Std-1725-2006
RAD154one touch 803AIEEE-Std-1725-2006
RAD172one touch 813AIEEE-Std-1725-2006
RAD 217one touch 282AIEEE-Std-1725-2006
RAD166one touch 356IEEE-Std-1725-2006
RAD155one touch 665AIEEE-Std-1725-2006
RAD184one touch 909AIEEE-Std-1725-2006
RAD183one touch 909SIEEE-Std-1725-2006
RAD215one touch 910AIEEE-Std-1725-2006
RAD210one touch 909BIEEE-Std-1725-2006
RAD237One touch 985AIEEE-Std-1725-2006
RAD239One touch 985SIEEE-Std-1725-2006
RAD214one touch 995AIEEE-Std-1725-2006
RAD231one touch 995SIEEE-Std-1725-2006
RAD218one touch 918AIEEE-Std-1725-2006
RAD260one touch 918SIEEE-Std-1725-2006
RAD245one touch 870AIEEE-Std-1725-2006
RAD246one touch 871SIEEE-Std-1725-2006
RAD259ONE TOUCH 358IEEE-Std-1725-2011
RAD251ONE TOUCH 916AIEEE-Std-1725-2011
RAD254ONE TOUCH 991AIEEE-Std-1725-2011
RAD267ONE TOUCH 668AIEEE-Std-1725-2011
RAD256ONE TOUCH 991SIEEE-Std-1725-2011
RAD243ONE TOUCH 902AIEEE-Std-1725-2011
RAD244ONE TOUCH 902SIEEE-Std-1725-2011
RAD278ONE TOUCH 960CIEEE-Std-1725-2011